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Terms and Conditions

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G. R. Little Agency, Inc. uses SMS/text messaging to provide real-time delivery of service to current and prospective customers regarding personal and commercial insurance products and services offered through our agency.

Types of SMS Communications

If you have consented to SMS communications from G. R. Little Agency, Inc. you may receive messages related to the following:

  • Appointment reminders
  • Policy renewal notifications
  • Quote follow-ups
  • Billing inquiries
  • Claims status updates
  • Promotions or special offers (if applicable)

Example: “Hello, this is a friendly reminder from G. R. Little Agency, Inc. about your upcoming policy renewal on [Date]. Contact us at [Phone Number] with any questions. Reply STOP to opt out.”

Message Frequency

Message frequency will vary depending on the type of communication. You may receive up to 2-4 SMS messages per week related to your insurance policies, appointments, billing inquiries, etc., between the hours of 8:30am and 5:00pm local time.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your wireless carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. If you have any questions about your text or data plan, please contact your wireless provider.

Opt-In Methods

You may opt-in to receive SMS messages from G. R. Little Agency, Inc. in the following ways:

  • Verbally, during a conversation with our representatives
  • By submitting an online form on our website
  • By checking the SMS consent box on application forms
Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Once you reply STOP, we will send a message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. Alternatively, you can contact us directly to request removal from our messaging list.

If you want to join again, just sign up as you did the first time, and we will resume sending SMS messages to you.

Help

If you are experiencing any issues with our messaging program, you can reply with the keyword “HELP” for more assistance. Or, you can get help directly from us by emailing or visiting our website at www.grlittle.com.

Interruption of Service

Wireless carriers are not liable for delayed or undelivered messages. G. R. Little Agency, Inc. cannot guarantee delivery of messages due to factors outside of our control.

Privacy

The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. For more information about our privacy practices, please read our complete Privacy Policy at https://grlittle.com/privacy-policy/

Additional Options

If you do not wish to receive SMS messages, you can choose not to provide consent or check the SMS consent box on our forms. We offer alternative methods of communication, including email, phone calls, and regular mail.

Contact Us

For more information or if you have questions, please contact us by:

Email:
Phone: (252) 335-2967
Mail: G. R. Little Agency, Inc., P O Box 386, Elizabeth City NC 27907-0386

Standard Messaging Disclosure

Message and data rates may apply. You can opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy page. Message frequency will vary.

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  • Disclaimer: By submitting this form and providing your phone number, you consent to receive text messages from G. R. Little Agency, Inc. at the number provided. These messages may include insurance quotes, policy information, billing reminders, claim updates, and automated messages. Your consent is not a condition of purchasing any goods or services from us. You can revoke your consent at any time. Unsubscribe at any time by replying "STOP" to any message, clicking the unsubscribe link (where available), or contacting our office at (252) 335-2967. Reply "HELP" to any message for assistance or contact us at .

    Message and data rates may apply according to your wireless carrier plan. Message frequency varies based on your account activity and preferences (typically 2-4 messages per month). Mobile carriers are not liable for delayed or undelivered messages. For details on how we handle your information, please review our Privacy Policy. For complete information about our SMS/Texting program, please read our Terms and Conditions.

    By opting in, you confirm you are the authorized user of the provided phone number and have the authority to agree to receive text messages at this number.

  • This field is for validation purposes and should be left unchanged.

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